Terms & Conditions


 I follow the National Union British Sign Language Interpreters (NUBSLI) guidelines, so my rates are:  
£140 short booking 
£175 Half day 
£350 Full day
These are for bookings within the working day (9:00 - 17:00). Anything outside of these times would be charged at time and a half. 

I reserve the right to charge for bookings and to leave if they are not as advertised at point of booking and I feel they are now outside of my skills set, environment or set  up is not appropriate for communication to happen fully. If I'm able to negotiate additional breaks but still lone work I will charge a supplement of half the original booking fee again. 
Where ever possible I would need to receive any preparation materials prior to the booking for example any speeches, PowerPoints, miniutes and reports. I am bound by NRCDP confidentiality agreement. 

Travel is charged at 45p per mile plus additional parking, or the cost of a train ticket. 
I'm happy to travel within reason and of course within your budget. 

Cancellation charges 
Within 7 days - Full fee 
7-14 days - Half fee 
Over 2 weeks - No fee 
Payment Payment should be made via BACS within 30 days of invoicing. Late payment fees and fines will be applied in line with the Late Payment of Commercial Debts Act of 1998. 
 
Bank details are included on my invoices, which I will email within a week of completing a job. Admin As a freelance interpreter, my contract with you is for each individual job. I will endeavour to follow your admin procedures; providing any additional paperwork required is supplied at the point of contract. I use Quickbooks software for all my invoices. If this is not compatible with your system, I would expect your staff to convert or upload my invoice where possible. If I am required to send a hard copy of any paper work through the post, an additional admin charge will be applied to cover costs. I work with many different agencies and service providers who use a broad spectrum of administrative procedures. 
I am happy to be flexible but, in order to avoid any potential problems, please outline any special procedures, paper work or portals which will require me to deviate from my usual system before each job is undertaken. By employing me you agree to follow my terms and conditions. Where possible, I will follow your procedures providing they are clear from the outset.
Copyright ©2021 Michaela Benbow MRSLI, All Rights Reserved.


Bslinterpreter@michaelabenbow.co.uk